Terms of Service — Lunevere

Effective Date: September 18, 2026

Welcome to Lunevere. These Terms of Service govern your use of lunevere.in and your purchase of products from our store. By accessing our website or placing an order, you agree to these terms.

1. About Lunevere

Lunevere is an online ecommerce store offering bags and related fashion/lifestyle products.

Website: lunevere.in
Email: luneverebags@gmail.com
Phone/WhatsApp: 7902640801
Instagram: @__lunevere

2. Use of Our Website

You agree to use our website only for lawful purposes.

You must not:

• Use the website for fraudulent or unlawful activities.
• Attempt to gain unauthorized access to our website or systems.
• Interfere with the security or operation of the website.
• Copy, reproduce, or misuse our content, images, branding, or materials without permission.
• Provide false or misleading information when placing an order.

3. Product Information

We make reasonable efforts to display product descriptions, images, colors, sizes, and other information accurately.

However, slight variations in color, appearance, texture, or dimensions may occur due to photography, lighting, screen settings, manufacturing processes, or other factors.

We reserve the right to correct errors, update product information, and change product availability without prior notice.

4. Prices

All product prices displayed on our website are subject to change without prior notice.

Applicable taxes, shipping charges, discounts, or other fees, where applicable, will be displayed during the purchasing process.

Lunevere reserves the right to correct pricing errors. If an order has been placed using an incorrectly displayed price, we may contact you before processing the order.

5. Orders

When you place an order, you are making a request to purchase the selected product.

We reserve the right to accept or cancel an order for reasons including:

• Product availability
• Incorrect pricing or product information
• Suspected fraudulent activity
• Incorrect or incomplete customer information
• Delivery limitations
• Technical or system errors

If we cancel an order after payment has been received, the applicable refund will be processed.

6. Customer Information

You are responsible for providing accurate information when placing an order, including:

• Name
• Delivery address
• Phone number
• Email address

Lunevere is not responsible for delivery issues resulting from incorrect or incomplete information provided by the customer.

Please review your order details carefully before completing your purchase.

7. Payment

Payments may be processed through third-party payment providers.

By completing a transaction, you confirm that you are authorized to use the selected payment method.

We do not intentionally store complete payment-card credentials on our own servers.

8. Shipping and Delivery

We will make reasonable efforts to process and dispatch orders within the timeframe communicated on the website or during checkout.

Delivery times may vary because of:

• Location
• Courier delays
• Weather
• Public holidays
• Operational issues
• Other circumstances outside our reasonable control

Once an order has been handed over to the shipping carrier, delivery may be subject to the carrier's policies and timelines.

9. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy.

Please review that policy before placing an order.

Eligible return requests must satisfy the applicable conditions and time limits described in our Return & Refund Policy.

10. Cancellations

Cancellation requests should be made before an order is dispatched.

Once an order has been dispatched, cancellation may no longer be possible and the applicable return procedure may apply.

11. Intellectual Property

All content on lunevere.in, including but not limited to:

• Lunevere name and logo
• Product images
• Graphics
• Text
• Website design
• Videos
• Marketing materials

is owned by or licensed to Lunevere unless otherwise stated.

You may not reproduce, distribute, modify, copy, or commercially use our content without prior written permission.

12. Third-Party Services

Our website may use third-party services such as payment processors, shipping providers, analytics tools, advertising platforms, and ecommerce services.

Your use of those services may also be subject to the respective third party's terms and policies.

Lunevere is not responsible for the independent practices or policies of third-party service providers.

13. Limitation of Liability

To the extent permitted by applicable law, Lunevere will not be responsible for indirect, incidental, or consequential losses arising from your use of the website or products purchased through the website.

Nothing in these Terms is intended to exclude or limit any rights or protections that cannot legally be excluded or limited under applicable law.

14. Website Availability

We aim to keep our website available and functioning properly, but we do not guarantee that the website will always be uninterrupted, error-free, or available.

We may temporarily suspend or modify the website for maintenance, updates, security reasons, or other operational requirements.

15. Changes to These Terms

Lunevere may update these Terms of Service from time to time.

Any changes will be posted on this page with an updated effective date. Your continued use of the website after changes are posted constitutes acceptance of the updated terms, to the extent permitted by applicable law.

16. Governing Law

These Terms of Service shall be governed by the applicable laws of India.

Any disputes will be subject to the jurisdiction of the appropriate courts, subject to applicable law.

17. Contact Us

For questions regarding these Terms of Service, orders, or our policies:

Lunevere
🌐 Website: lunevere.in
📧 Email: luneverebags@gmail.com
📱 Phone/WhatsApp: 6238118422
📸 Instagram: @__lunevere