Shipping Policy — Lunevere

Effective Date: September 18, 2026

At Lunevere, we aim to make your shopping experience simple and reliable. This Shipping Policy explains how we process and deliver orders placed through lunevere.in.

1. Shipping Locations

We currently offer shipping across India, subject to serviceability of the delivery address.

Some remote or restricted locations may have limited delivery availability depending on the courier service.

2. Order Processing

Orders are generally processed within 1–3 business days after successful order confirmation and payment verification.

Orders placed on weekends or public holidays may be processed on the next business day.

You will receive an order confirmation after placing your order and, where available, tracking information once your order has been dispatched.

3. Delivery Time

Estimated delivery time is generally:

3–7 business days after dispatch

Delivery times may vary depending on your location, courier availability, weather, holidays, and other circumstances beyond our reasonable control.

Remote locations may require additional delivery time.

4. Shipping Charges

Applicable shipping charges, if any, will be displayed during checkout before you complete your purchase.

From time to time, Lunevere may offer free shipping promotions or other shipping-related offers.

5. Order Tracking

Once your order has been dispatched, we may provide tracking details through the contact information provided during checkout.

You can use the tracking information to monitor your shipment through the applicable courier service.

6. Delayed Deliveries

Although we work with delivery partners to provide timely delivery, delays can occasionally occur because of:

• Courier operational issues
• Weather conditions
• Public holidays
• Incorrect or incomplete address information
• High shipping volumes
• Remote-area delivery restrictions
• Events beyond our reasonable control

If your order is delayed, please contact us and we will assist you in checking the shipment status.

7. Incorrect Address

Customers are responsible for providing an accurate and complete delivery address and contact number.

If an order is returned because of an incorrect or incomplete address, failed delivery attempts, or the recipient being unavailable, additional shipping charges may apply for re-delivery.

8. Damaged Packages

If your package appears visibly damaged when delivered, please take photographs or a video of the package before opening it and contact us as soon as possible.

For products that arrive damaged or defective, please refer to our Return & Refund Policy.

9. Lost or Undelivered Orders

If your tracking information indicates that an order has been delivered but you have not received it, please contact us promptly.

We will work with the relevant delivery partner to investigate the shipment.

10. Contact Us

For shipping-related questions, contact:

Lunevere
🌐 Website: lunevere.in
📧 Email: luneverebags@gmail.com
📱 Phone/WhatsApp: 6238118422
📸 Instagram: @__lunevere