Privacy Policy — Lunevere

Effective Date: September 18, 2026

Lunevere ("we", "us", "our") operates the website lunevere.in. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or purchase our products.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you browse our website, place an order, or contact us, we may collect information such as:

• Full name
• Phone number
• Email address
• Billing and shipping address
• Order and purchase details
• Payment-related information
• Device and browser information
• IP address
• Website usage and interaction information

We only collect information that is reasonably necessary to provide and improve our services.

2. How We Use Your Information

We may use your information to:

• Process and deliver your orders
• Confirm and communicate about orders
• Process payments and refunds
• Provide customer support
• Handle returns and exchanges
• Improve our website, products, and services
• Prevent fraud and unauthorized transactions
• Send important service-related communications
• Send promotional communications where permitted and where you have provided appropriate consent

3. Payment Information

Payments may be processed through third-party payment providers.

Lunevere does not intentionally store your complete credit/debit card or other sensitive payment credentials on our own servers. Payment information is handled by the relevant payment provider according to its own privacy and security practices.

4. Cookies

Our website may use cookies and similar technologies to:

• Keep the website functioning properly
• Remember preferences
• Understand website traffic and usage
• Improve the shopping experience
• Support advertising and marketing activities

You can manage or disable cookies through your browser settings, although some website features may not function correctly as a result.

5. Sharing of Information

We do not sell or rent your personal information.

We may share necessary information with trusted third-party service providers who help us operate our business, including:

• Payment processors
• Shipping and delivery partners
• Website and ecommerce service providers
• Analytics and advertising service providers
• Customer-support or communication services

These providers receive only information reasonably necessary to perform their services.

We may also disclose information where required by applicable law, regulation, legal process, or to protect the rights and security of Lunevere, our customers, or others.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no internet-based transmission or electronic storage system can be guaranteed to be completely secure.

7. Third-Party Links and Services

Our website or communications may contain links to third-party websites, social media platforms, payment providers, or other services.

Lunevere is not responsible for the privacy practices or content of those third parties. We recommend reviewing their respective privacy policies before providing them with personal information.

8. Marketing Communications

If you provide your contact information and consent to receive promotional communications, we may contact you about products, offers, or updates.

You can request to stop receiving promotional communications at any time by contacting us or using the unsubscribe option where available.

9. Children's Privacy

Our website is not intended to knowingly collect personal information from children without appropriate authorization.

If you believe that a child has provided personal information to us, please contact us so that we can review and take appropriate action.

10. Data Retention

We retain personal information only for as long as reasonably necessary to provide our services, complete transactions, maintain business records, resolve disputes, comply with legal obligations, and enforce our agreements.

11. Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, including requesting access to, correction of, or deletion of certain information.

To make a privacy-related request, contact us using the details below.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, services, or applicable legal requirements.

Any updated version will be posted on this page with a revised effective date.

13. Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact:

Lunevere
🌐 Website: lunevere.in
📧 Email: luneverebags@gmail.com
📱 Phone/WhatsApp: 6238118422
📸 Instagram: @__lunevere